Terms & Conditions
Processing and Shipping Orders
After placing your order a confirmation email will be sent directly to your email address. This email restates the items that you purchased. Within 2-3 business days, if in stock, the order will be filled and shipped out. VIVO walls uses FedEx to ship all customer packages. Orders are shipped three times a week. At time of shipping you will receive a second email estimating your package arrival and tracking numbers for your own tracking needs. At this point all returns and refund conditions apply. Upon receiving your order, all merchandise must be inspected. Any damaged claims must be made within 5 days of your receipt. Any damage due to shipping must be filed through VIVO walls and all exterior packaging must be saved for to submit for FedEx claims. You will be asked to take a picture of the damage and send it to VIVOwalls@gmail.com Sorry we cannot ship to Hawaii and Alaska.
Refunds and Exchanges
We hope you love everything you buy from VIVO walls. But if for some reason you are not satisfied with your purchases, not to worry. Just send an email to VIVOwalls@gmail.com with pictures of the damaged items or reasons for the returns. Then one of our friendly staff members here at VIVO walls will contact you wil instructions to ship your package back to us. Please keep all items in their original packaging and in resalable condition.
We suggest shipping your package with a carrier such as UPS, FedEx, or Via insured USPS Parcel Post, just to be safe and to also allow you to have a tracking number.
The item must be returned within 30 days of when its was received. Unfortunately, shipping fees are non refundable (with the exception of damaged or inferior goods.), and return shipping fees are the responsibility of the customer. Returns will be processed after returned merchandise has been received and inspected.
Claims and Damages
All damaged claims must be made within 5 days of your receipt.
If the items you bought from VIVO walls are damaged or inferior we will cover the full shipping cost. Upon receipt of all goods we will inspect the merchandise and refunded all your shipping and purchasing cost or ship you out another item. Please include all original packaging.
Out of Stock
Due to the demand for our unique products, there are times where our inventory will be depleted and our items will be out of stock. You will be notified immediately when something you order is out of stock. You then will have the option of canceling or allowing us to hold your order until it can be fulfilled. We do our best to keep a full inventory of all products. If you find something that you love but isn’t in stock, please email us immediately at VIVOwalls@gmail.com to find out availability and pricing.
LINKS TO THIRD PARTY SITES
The VIVO walls Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of VIVO walls and VIVO walls is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. VIVO walls is not responsible for webcasting or any other form of transmission received from any Linked Site. VIVO walls is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by VIVO walls of the site or any association with its operators.
USE OF COMMUNICATION SERVICES
The VIVO walls Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
- Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
- Conduct or forward surveys, contests, pyramid schemes or chain letters.
- Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
- Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
- Violate any applicable laws or regulations.
VIVO walls has no obligation to monitor the Communication Services. However, VIVO walls reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. VIVO walls reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
VIVO walls reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in VIVO walls's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. VIVO walls does not control or endorse the content, messages or information found in any Communication Service and, therefore, VIVO walls specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized VIVO walls spokespersons, and their views do not necessarily reflect those of VIVO walls.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO VIVO walls OR POSTED AT ANY VIVO walls WEB SITE
VIVO walls does not claim ownership of the materials you provide to VIVO walls (including feedback and suggestions) or post, upload, input or submit to any VIVO walls Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting VIVO walls, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
The VIVO walls Web Site is comprised of various Web pages operated by VIVO walls. The VIVO walls Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the VIVO walls Web Site constitutes your agreement to all such terms, conditions, and notices.
VIVO walls reserves the right, in its sole discretion, to terminate your access to the VIVO walls Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of PA, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Philadelphia, PA, U.S.A. in all disputes arising out of or relating to the use of the VIVO walls Web Site. Use of the VIVO walls Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and VIVO walls as a result of this agreement or use of the VIVO walls Web Site. VIVO walls's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of VIVO walls's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the VIVO walls Web Site or information provided to or gathered by VIVO walls with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and VIVO walls with respect to the VIVO walls Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and VIVO walls with respect to the VIVO walls Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
VIVO walls reserves the right to change the terms, conditions, and notices under which the VIVO walls Web Site is offered, including but not limited to the charges associated with the use of the VIVO walls Web Site.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE VIVO walls WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. VIVO walls AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE VIVO walls WEB SITE AT ANY TIME.
VIVO walls AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE VIVO walls WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. VIVO walls AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIVO walls AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE
VIVO walls WEB SITE, WITH THE DELAY OR INABILITY TO USE THE VIVO walls WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE VIVO walls WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE VIVO walls WEB SITE, WHETHER BASED ON
SERVICE CONTACT : VIVOwalls@gmail.com
Copyright and Trademark Notice
All contents of the VIVO walls Web Site are: VIVO walls and/or its suppliers. All rights reserved.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512©(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.